TERMS AND CONDITION – Welcome to SastaGrocery! owner Rubina Sahoo creted These Terms and Conditions (“Terms”) govern your use of our website https://sastagrocery.com and any services, products, or features offered through it. By accessing or using our site, you agree to be bound by these Terms. If you do not agree, please do not use our website.
- Eligibility
By using this website, you confirm that:
You are at least 18 years old or are accessing the site under the supervision of a parent or legal guardian.
You have the legal capacity to enter into a binding contract.
- Products and Services
We sell grocery and household items for personal consumption.
All product prices and availability are subject to change without prior notice.
We reserve the right to limit the quantity of items purchased per person, household, or order.
- Account Registration
You may be required to register and provide certain personal information to place an order.
You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.
- Orders and Payments
Orders must be paid in full at the time of purchase using our supported payment methods.
We reserve the right to cancel or refuse any order at our sole discretion, including suspected fraudulent activity or errors in pricing.
- Delivery
Delivery timelines and availability are subject to serviceable locations and product availability.
We are not liable for delays caused by unforeseen circumstances or third-party courier services.
In the case of a failed delivery due to incorrect address or absence at the time of delivery, re-delivery may incur additional charges.
- Returns and Refunds
Please refer to our Return & Refund Policy for details on eligible items and timelines.
Perishable goods are generally not returnable unless damaged or delivered incorrectly.
- Cancellation Policy
Orders can only be cancelled within 30 minutes of placement, provided they have not already been dispatched.
Once an order is out for delivery, it cannot be cancelled or modified.
- Intellectual Property
All content on this site—including logos, product images, graphics, and text—is the property of SastaGrocery or its licensors.
You may not copy, modify, or distribute any material without written permission.
- User Conduct
You agree not to:
Misuse the website or commit any fraudulent activity.
Post or transmit any unlawful, abusive, or defamatory content.
Interfere with the site’s security or attempt unauthorized access.
- Limitation of Liability
We make reasonable efforts to maintain accurate information and timely service, but we make no warranties or guarantees. We shall not be liable for any direct, indirect, or incidental damages arising from the use of our website or products. - Modifications to Terms
We reserve the right to change these Terms at any time. Updates will be posted on this page with the revised effective date. Continued use of the site constitutes acceptance of the new terms. - Governing Law
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in INDIA.